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Grosvenor Betting App

Grosvenor Betting App Average ratng: 5,0/5 2820 reviews

Grosvenor Casinos are a well known brand in the UK, with real world casinos in many major UK cities. They’ve now made the decision to try to take on the online gambling market. It hasn’t gone well!

Our Rating: (1.1 / 5)

In this Grosvenor Casino review, I’ll reveal some of the issues I had while playing online here, and one serious breach of their license which landed them a substantial fine.

To access Grosvenor’s live betting section, click on the “Live Right Now” option at the left-hand side of your screen. You will then be redirected to the betting site’s live betting section. Click on a sports.

  • Alternatives to Grosvenor Casino. If you haven’t already seen our pick of the best casino apps, then that’s a great place to start. If you’re in a hurry, here are a couple of suggestions. These are top rated, UK licensed online casinos which are much better than Grosvenor.
  • Grosvenor Casinos Mobile. Grosvenor mobile site is optimised for most smartphones and tablets. The design is sleek, with an eye-catching colour scheme. It will display well on both smartphone and tablet devices, providing user-friendly access to the sportsbook while on the move. There are designated mobile apps available for iOS and Android.
  • Grosvenor App For iPhone & iPAd The Grosvenor mobile app is also available to download using iOS devices, offering all of the same features as their main desktop platform, including easy access to their wide range of markets, as well as additional wagering options such as cashing out and live-streaming.

You’ll also learn why the app isn’t worth downloading, and the alternatives which you should look at instead. There isn’t one thing that these guys do that one of their competitors doesn’t do much, much better. Let’s start by looking at some of those better options, then I’ll move on and deal with the bonus.

Alternatives to Grosvenor Casino

If you haven’t already seen our pick of the best casino apps, then that’s a great place to start. If you’re in a hurry, here are a couple of suggestions. These are top rated, UK licensed online casinos which are much better than Grosvenor so I strongly recommend you play at one of these instead.

Welcome Bonus

Bonus Policy and Terms of Service apply. The maximum bonus available from this bonus is £/$/€50 The wagering requirement attached to this bonus is 25x the bonus amount. Bonus funds won from bonus spins require a wagering requirement of 25x the bonus amount.

CasinoLuck

100% Welcome Bonus up to £50 + 50 Free Spins on Starburst

Grosvenor betting app login

Terms & Conditions apply. 18+ New Players Only. Min deposit £20. Wagering requirement apply 35x Offer valid for 72h.

Grosvenor Casino Welcome Bonus

Normally when you join a new online or mobile casino, you can look forward to a decent sized welcome bonus to get you started. Usually it’s a nice big first deposit bonus, maybe some free spins as well, something like that. At least some sort of offering to make it worth your while spending two minutes filling out the form.

The new player bonus at Grosvenor Casino is a lousy £20. Yes you read that right. It’s not a typo, I didn’t miss any digits out. A measly 20 quid, with a 5x turnover. It’s simply not worth your time bothering with this. If that’s what these guys think of their new players, you can only begin to imagine how generous they are with their existing ones.

This really sucks in my opinion. But it’s not the only reason I’m not recommending you play here.

Key Features

There’s no denying that Grosvenor Casino is a famous brand and a name that a lot of people know, especially in the UK. However, I find that a lot of high street betting brands, when they choose to take their product online, just don’t make any effort at all.

It’s as if they’re just relying on their brand name and they think that because people know the brand, they’ll sign up even when the product they’re offering is inferior. We’ve seen the same thing happen with brands like Ladbrokes and Betfred, and now Grosvenor have fallen into the same trap.

These guys need a wake up call. The competition online is completely different. Players have a genuine choice online and they don’t have to settle for second rate service just because there’s nowhere else to go.

So key points – well, you’ve heard of them. But unfortunately, that’s as far as I can go. Whatever type of player you are, whatever you’re looking for in a mobile casino, somewhere else will be doing it much, much better than Grosvenor.

Website Design / Ease of Use

In fairness, the responsive Grosvenor Casino mobile website isn’t terrible. It isn’t perfect either though. On the face of it, the appearance is OK, but half of the navigation menu disappears on the small screen and there’s no obvious way to access it. This means you effectively lose access to half the site.

Also, the text on the game icons is really tiny. So unless you have a magnifying glass, you can’t tell what the icons are actually for. The only way to find out is to physically click each one. It’s a horrible user experience.

The app is similar in terms of the display, but with the added drawback that it runs SO SLOWLY on Android that it’s often completely unusable.

Software

In fairness they do feature games from a fair variety of software providers, including big names like Playtech and NetEnt.

Choice of Games

The game selection is a little below average. They do have online slots, table games, live dealers. The basics are covered. It’s just that they have fewer games than many of their competitors.

The range of slots, in particular, isn’t extensive. They’re also hard to navigate on the small screen, so even if they did have a better range, you’d have a hard time searching through them.

If you’re looking for a really good place to play online blackjack, you should look elsewhere – Grosvenor just doesn’t excel in its choice or quality of games on mobile.

So again if it’s variety you want, there are other online casinos that offer a far bigger game selection.

Banking – Deposit/Withdrawal Options

Grosvenor Casino accepts Debit Card, Credit Card, PaySafe and PayPal online and on mobile. That’s your lot, so there is not much choice in terms of payment options at Grosvenor.

Withdrawal times are 1-3 working days for cards (which is average) and 24 hours for PayPal (which is quite slow compared to most other sites).

They also offer bank transfer withdrawals which take 1-5 working days.

Safety and Security

Grosvenor Casino have a current license from the UKGC and also from Alderney Gaming Commission.

The UK license record shows that in 2018, Rank Digital (who own Grosvenor Casino) were fined £500,000 for failing to comply with three provisions of the license in relation to a problem gambler. The action states:

During an investigation, the Commission found that the licensee failed to interact with a customer who was displaying problematic behaviour, contacted him during a self-exclusion period and did not follow rules for the provision of credit. The failures relate to a customer who gambled substantial amounts with the licensee’s land-based Grosvenor Casino and online.

You can see details about this on their license here.

This isn’t good. It looks like a reasonably serious failure in their duty of care towards a problem gambler, which doesn’t sit well with me at all.

Customer Service/Support

You can contact support via phone, e-mail or live chat. There is also an FAQ section on their site. While it’s fairly difficult to navigate, you can find the answers to most of the common questions if you look hard enough.

I tried the live chat and was connected in a couple of minutes. I asked a couple of deliberately “newbie” type questions, and was directed to the relevant FAQ answers.

I would have preferred a bespoke answer which would have made me feel more valued as a player, but I’m willing to give them the benefit of the doubt here as it may have been a busy period. So overall, this was fair enough.

Allowed Countries

Only players from the UK and Ireland are accepted.

Currencies

You can play in GBP or Euros.

Verdict

Seriously guys, don’t join this casino and don’t download the Grosvenor App. You can do better, and there are lots of options out there. So do yourself a favour. Check out some of our other reviews and play somewhere else.

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Last Updated on November 20, 2020

Grosvenor Betting App

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Grosvenor Poker BONUSES

Grosvenor offers new players numerous benefits by choosing their skin. The bonus itself is a 200% match up to a maximum bonus of £700. Players that are looking to clear this bonus will be given 60 days to clear it. This is certainly one of the more generous offers on the Microgaming Network.

If you deposit more than £25 you will also avail of their £50 Bonus Bag. This consists of a £5 tournament ticket, 20 x 25p tournament tickets, £10 worth of free spins on their High Society Slot, 350 Knockout Points (worth £10) that can be used to buy into tournaments, £20 bonus to play casino games and also entries into £1,000 and £500 prizepool new player freerolls.

Loyalty Promotions

Grosvenor Betting App Online

Grosvenor offers a knockout loyalty program, as they put it themselves. This means that all players that play on their site can avail of a flat 20% rakeback offer. Each time you pay rake you will earn Grosvenor Poker Points. These can be redeemed in multiples of 33 points. It is important to cash these points in regularly as they do expire automatically after 6 months. Points can also be used towards GUKPT qualifiers, online tournament entries, huge freerolls, Grosvenor merchandise and also live tournament entries.

Game Variety

Players can find a wide selection of poker games in Grosvenor’s client, including popular variants such as Texas Hold’em, Omaha, Omaha Hi/Lo, 5-Card Stud, and 7-Card Stud. There are also ‘Sit ‘n’ Go’ jackpot tables where gamers try to win a set number of tournaments in a row to qualify for a huge cash bonus.

While all of Grosvenor’s best poker rooms use the dedicated client, there are also six online poker games that can be played on an in-browser basis: this selection includes Jacks or Better variants alongside Triple, Five, and Ten Play Draw offerings.

Grosvenor Betting App Login

Competition Level

Grosvenor Casino Poker has a wide range of tables that suit experienced players and newbies alike, so there’s no need for gamers to dive in at the deep end if they’re still learning the ropes.

Loyalty Program : At Grosvenor you’ll be earning ‘KO Points’ each time you play any real-money game, and these points can be used in the ‘Knockout Loyalty Program’. The more you play, the better the rewards, with benefits including big cash bonuses, entry to exclusive freerolls and GUKPT satellite tournaments, special gifts and even sponsorship packages for top players.

Grosvenor Betting App Game

VIP Program : G Casino VIP is an exclusive club – applications are accepted and reviewed by the dedicated VIP team. Members receive a wide range of benefits, for example a personal account manager, invitation to exclusive poker tournaments, priority support hotlines and VIP event invitations.

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